ERROR CODE FOR MODEL V300 AND V600S

ERROR CODE FOR MODEL V300 AND V600S


  1.  Monitor appear ERROR CODE CL1 , CL2 , CL 3 and machine keep alarming with di~ di~ di~ sound
CL 1 - Ice cream machine RIGHT hand side not enough mixture on hopper tank
CL 2 - Ice cream machine LEFT hand side not enough mixture on hopper tank
CL 3 - Ice cream machine BOTH side not enough mixture on hopper tank

SOLUTION : IMMEDIATELY TOPUP MIXTURE INTO HOPPER TANK TO AVOID OVERFREEZE HAPPEN ON CYLINDER COMPARTMENT


2. Monitor appear ERROR CODE - JJ
Reason 1: Electric Supply on site not stable
Reason 2: Need to change on Capacitor ( Depends on how frequent it happen during operation hours )
 PREVENTION A: Install electric stabiliser on the first day while using the ice cream machine.
 PREVENTION B: Once install the ice cream machine, check the voltage on the screen, if it appear more than 237v, you must install electric stabiliser.

SOLUTION A: REPORT TO SALES REPRESENTATIVE, FOLLOW THE INSTRUCTION TO RECTIFIED THE ISSUE
SOLUTION B: WE WILL SEND A NEW SET OF CAPACITOR WITH TUTORIAL ( IF THE MACHINE STILL VALID FOR WARRANTY  )

3. Monitor appear ERROR CODE - UH
Reason 1: High Voltage detected

SOLUTION A: INSTALL ELECTRIC STABLIZER
SOLUTION B: VIDEO CALL WITH OUR TECHNICIAN TO IMMEDIATELY UNLOCK THE VOLTAGE LIMIT SETTING

4. Cylinder keep come out with METAL SOUND
Reason 1: Machine run in empty cylinder, please top up ice cream mix into hopper tank immediately.

SOLUTION : WHEN APPEARING CL1,CL2,CL3 ON SCREEN, PLEASE REFILL THE ICE CREAM MIX INTO THE HOPPER TANK IMMEDIATELY TO PREVENT EMPTY CYLINDER / OVERFREEZING IN CYLINDER COMPARTMENT

5. The nozzle keep dropping while discharge ice cream
Reason 1: Missing o-ring on nozzle
 Reason 2: Freezing level setting over high cause high pressure discharge from cylinder

SOLUTION : REDUCE DOWN FREEZING SETTING
SOLUTION : GET A NEW O-RING FOR NOZZLE






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